Customer Service I have done sales jobs for nearly 10 years now and made a substantial amount of money doing it.recently I realised that I hated it and applied to be in the RAF.While I'm waiting I thought I'd get an "easy" customer service job and boy did I get a shock! Iv never put up with so much hassle in my #life. I originally enjoyed it,fixing people's problems,making sure the customers happy ect.Then I realised that I was the only one taking ownership of problems!even my manager and the owner of the company pass the blame.iv seen it happen in massive corporate companies but this is a small company.its because of this iv realised that the reason customer service people are so despised by customers is that they don't get paid enough to care and therefore no one goes out of their way.no one takes ownership of problems.its all about low call times and answering the most calls!iv always understood that sales staff make more than most in a company because,let's face it of you don't have sales you don't have customers or revenue but surely looking after your "loyal" customers should be regarded as important too? I think it's time companies both big and small pay their customer service people a decent wage and show customers that they do matter.customers would be happy,sales would flow and companies would make money.everybody wins!

Opuss Well I'm liking this new app!only problem is not being able to type in landscape mode!i hope you're listening opuss developers

Love If you love someone,let them go.if they come back to you then they are truely yours.if they don't they were never yours to begin with

Social Or Unsocial Networking I never had a MySpace bebo or anything else.i was actually quite against the whole thing to begin with as I didn't like the idea of people knowing things about me,I mean sure you can set your profile to private but then,wheres the point in having one in the first place,right? Well after much harassment from friends(real #life ones not virtual) I got a Facebook and to be fair it ha helped me to keep in touch with friends who have moved away and even put me back in touch with people I would never have met again but the downside to all this "cyber socialising" is that it makes your real friends lazy.i shouldn't have to read a status update to find out how my friends are.i should be talking on the phone or even by text.it really irritates me how dependant we are on social media and the fact that now a days most people on the tube,bus train whatever will sit there and update their status whilst listening to music.now,in days gone past people would have conversations.in fact that's how people met new people.now a days if you were to see a pretty girl on the way to work and tried to initiate a conversation she would have to stop updating Facebook,pause her music,remove her earphones and then would probably think you were some kind of weirdo for interrupting whatever music she was listening to! Now how exactly is that "social" networking? Social networking,ruining lives and burning bridges since 2004!