People Matter
"Of all the variables that contribute to the success or failure of projects, the one that is most neglected, and in need of the most attention, is the project team itself." (Wysocki, 2002)
Improving
"If you can't measure something, you can't understand it. If you can't understand it, you can't control it. If you can't control it, you can't improve it." ~ Dr. H. J. Harrington